Hohenstein LLC values the trust you place in us when you visit our website or use our services. This Privacy Policy describes in plain language what information we collect, why we collect it, how we protect it, and the choices you have. We encourage you to read it in full, and we welcome your questions at any time.
This Privacy Policy explains how Hohenstein LLC collects, uses, and protects information when you visit our website or use our services. Hohenstein LLC is a computer systems design and integration firm headquartered in Holladay, Utah, United States. We provide systems architecture, platform integration, security, and managed operations to organizations across the United States and beyond.
The services described on this website are developed and operated by the developer Hohensteiny on behalf of Hohenstein LLC. By accessing our website or engaging our services, you agree to the practices described in this policy. If you do not agree with any part of this policy, you should not use our website or services. This policy is written to be readable by anyone, without legal jargon, so you can make an informed decision about sharing your information with us.
We review this policy regularly and we revise it whenever our practices change, new laws take effect, or new technology creates a reason to update it. The date at the top of this page always reflects the most recent revision, and we encourage you to check back from time to time.
This policy applies to information collected through our website at hohenstein.buzz, through email and telephone communications, and through the delivery of our professional services. It does not apply to third-party websites or services that we do not control, even if they are accessible from links on our pages.
Where we process information on behalf of our clients as part of a service engagement, our clients remain the controllers of that information, and our processing is governed by the terms of the applicable agreement between us. This policy should be read together with our Terms of Service, which govern the use of our website and the general terms of our business relationship.
If you are a client and you have questions about how we handle information within a specific engagement, the statement of work or service agreement for that engagement will describe the details. Where there is any conflict between this policy and a signed agreement, the signed agreement governs the processing described in that agreement.
When you contact us through our website, we collect the information you choose to submit, including your name, your email address, your telephone number, and the subject and content of your message. If you become a client, we may collect additional business information such as your company name, your billing address, and the technical details needed to deliver our services.
We may also collect information you provide during meetings, project calls, written correspondence, or online conferences. This can include the systems you run, the software you rely on, the deadlines you work toward, and the business objectives behind a project. We collect this information because it is essential to designing and integrating systems that fit your environment.
You are never required to provide information that you do not wish to share. Some information is necessary for us to respond to an inquiry, prepare a quotation, or deliver a service, and without it we may not be able to help you. We will always tell you clearly when a piece of information is required rather than optional, and we will never pressure you for more than we need.
When you visit our website, our servers automatically record certain technical information. This includes your Internet Protocol address, the type of browser and operating system you use, the pages you visit, the date and time of each visit, and the website that referred you to us.
We use this information to understand how visitors use our site, to diagnose technical problems, to detect and block malicious traffic, and to improve the security and performance of our systems. This information is collected passively through standard server logs and analytics tools and, in most cases, it does not identify you personally.
Automatic collection is a normal part of operating any modern website, and we treat this technical data with the same care as any other information we hold. We do not use this data to build advertising profiles, and we do not sell it. Where we retain technical logs, we do so only for security review and operational troubleshooting, and we keep them no longer than necessary.
In some cases we receive information about you from third parties. For example, a client may introduce us to a member of their team, a business partner may share your public contact details so we can coordinate a project, or a professional network may pass along an inquiry about our services.
We also receive information from payment processors and from our vendors when it is required to complete an engagement or to process a payment. Where we receive information from third parties, we handle it under the same standards described in this policy, and we use it only for the purpose for which it was shared.
If you believe that information about you was shared with us without your knowledge, please tell us and we will investigate. We encourage you to review the privacy practices of any third party whose information you share with us, because their practices are governed by their own policies, not by ours.
We use the information we collect for clear and limited purposes. We respond to your inquiries, provide and improve our services, manage client relationships, and fulfill our contracts. We use technical information to secure our systems, to monitor performance, and to prevent fraud or abuse.
We may use contact information to send you service updates, maintenance notices, and important security information related to systems we manage for you. These messages are a normal part of an ongoing service relationship and are not marketing. We may also send occasional communications about our services where we have a lawful basis to do so, and you can opt out at any time by contacting us at call@hohenstein.buzz.
We do not use your information for purposes that are incompatible with the reasons for which we collected it. If we ever want to use information for a new purpose, we will evaluate whether that purpose is compatible, and where required by law we will ask for your consent before proceeding.
When we process personal information, we rely on one or more lawful bases under applicable data protection law. We process information to perform a contract with you or to take steps at your request before entering a contract. This covers most of the processing involved in delivering our professional services.
We process information to comply with legal obligations, such as tax, accounting, and safety regulations. We also process information for our legitimate interests in running our business, securing our systems, improving our services, and protecting our clients, as long as those interests do not override your rights and freedoms.
Where required by law, we will ask for your consent before processing sensitive information, and you may withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing that happened before you withdrew it. If you have questions about which legal basis applies to a particular activity, we will be happy to explain it to you.
Like most businesses, we work with a small number of trusted service providers to keep our operations running. These include web hosting providers, email and communication tools, project management platforms, payment processors, and security monitoring services.
Our service providers receive only the information necessary to perform their specific tasks, and they are never given permission to use your information for their own purposes. Each provider is bound by contract to handle information securely, to use it only for the purposes we direct, and to delete or return it when the work is complete.
We review our provider relationships on a regular basis and we require third parties to follow applicable data protection law. We remain responsible for the processing we direct our providers to perform, and we will address any concern you raise about how a provider handled your information.
We retain personal information only for as long as necessary to fulfill the purposes described in this policy. Inquiry records are kept for a reasonable period after your last contact so we can respond to follow-up questions and maintain the context of our conversations.
Client engagement records are retained for the duration of the contract and for the additional periods required by applicable law, including tax and accounting rules. This includes project documentation, configuration records, and correspondence that may be needed to support warranties or to defend against claims.
When information is no longer needed, we delete it securely or render it anonymous so that it can no longer identify you. Retention periods are reviewed regularly and documented in our internal procedures, and we are always happy to explain the retention schedule that applies to a specific record.
We take reasonable and appropriate measures to protect the information we hold. Our safeguards include access controls, encryption in transit, monitoring of our systems, and regular review of our security practices. We limit access to client information to the personnel who need it to perform their duties.
Because we are a systems design and integration firm, security is not an afterthought for us. It is part of how we run our own infrastructure, and we apply the same hardening, monitoring, and discipline to our internal operations that we deliver to our clients.
While no method of transmission or storage is completely secure, we work continuously to protect the confidentiality, integrity, and availability of the data we manage. If a security incident affects your information, we will notify you and the relevant authorities as required by law, and we will do so without undue delay.
Depending on where you live, you may have certain rights regarding your personal information. These may include the right to access the information we hold about you, the right to request a correction, the right to ask for deletion, and the right to object to or restrict certain processing.
You may also have the right to data portability, which allows you to receive the information you provided to us in a structured and commonly used format, and the right to lodge a complaint with a supervisory authority in your country or region.
To exercise any of these rights, contact us at call@hohenstein.buzz. We will respond to verified requests within the timeframes required by law, usually within thirty days. We will not discriminate against you for exercising your privacy rights, and we will not charge a fee for a reasonable request.
Our website and services are directed at businesses and professionals, and we do not knowingly collect personal information from children under the age of 13. We do not design our website to attract children, and we do not offer content aimed at a child audience.
If you believe that a child has provided personal information to us without the consent of a parent or guardian, please contact us at call@hohenstein.buzz. We will take steps to delete any such information from our records as promptly as possible and to confirm to you that the deletion has been completed.
Parents and guardians are encouraged to supervise the online activities of the children in their care and to help them understand which websites are appropriate for them to use. We take the protection of children seriously, and we will cooperate fully with any authority that investigates a report concerning child data.
Hohenstein LLC operates primarily within the United States, and the information we collect is stored and processed in the United States. If you access our website from outside the United States, your information will be transferred to and processed in the United States.
By using our website, you acknowledge that your information may be transferred to a country that does not provide the same data protection framework as your country of residence. We take steps to ensure that any such transfer is subject to appropriate safeguards where required by applicable law, and we keep our transfer mechanisms under review.
If you are located in a region with specific transfer requirements and you would like to know the safeguards we rely on for a particular transfer, please contact us and we will provide you with the relevant details. We are committed to honoring the spirit and the letter of data protection law in every country where our clients operate.
Our website may contain links to third-party websites, including the websites of our clients, our partners, and industry resources. We do not control those websites and we are not responsible for their content or their privacy practices.
This policy applies only to information collected through our own website. When you leave our site and visit a third-party site, the privacy policy of that site governs the information you provide there, and we encourage you to read it before sharing any personal information.
The inclusion of a link on our website does not imply endorsement by Hohenstein LLC of the linked site or of its practices. If you notice a link that appears misleading or that leads to an unexpected destination, please let us know so we can review and correct it.
We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or the law. When we make material changes, we will update the last updated date at the top of this page and, where appropriate, notify you by email or through a notice on our website.
We encourage you to review this policy periodically so you remain informed about how we protect your information. Your continued use of our website or services after a change takes effect means you accept the updated policy, and we will always make the most recent version available at this address.
If we make changes that require your consent under applicable law, we will obtain that consent before the changes take effect, and we will keep a record of that consent. Material changes are described in clear language, never buried in a long document, because we believe transparency about your data should be straightforward.
If you have questions about this Privacy Policy or about how Hohenstein LLC handles your information, we welcome your inquiry. Contact us at call@hohenstein.buzz or by telephone at +16076024945, and a member of our team will respond during normal business hours.
You may also write to us at our registered office: Hohenstein LLC, 4520 S Wander Ln, Holladay - 84117-4525, United States (US). Please include enough detail for us to identify the request, such as the email address you used to contact us and a description of the information at issue.
We make every effort to address privacy questions promptly and to resolve concerns fairly. This policy is administered by the developer Hohensteiny on behalf of Hohenstein LLC, and any unresolved concern may also be reported to the supervisory authority in your country or region as permitted by law.