These Terms of Service describe the rules that apply when you use the website of Hohenstein LLC or when you engage the company for computer systems design and integration services. The terms are written to be clear and fair, and we encourage you to read them before you use our website or begin a project with us.
These Terms of Service govern your access to the website of Hohenstein LLC and your use of the services we offer. Hohenstein LLC is a computer systems design and integration firm headquartered at 4520 S Wander Ln, Holladay - 84117-4525, United States (US). Our work includes systems architecture, software and platform integration, infrastructure and cloud engineering, security and compliance, managed operations, and a 24-7 support desk.
The website and services are developed and operated by the developer Hohensteiny on behalf of Hohenstein LLC. When we refer to the company, we, our, or us in these terms, we mean Hohenstein LLC. When we refer to you, we mean the person or organization using our website or engaging our services.
These terms apply together with any statement of work, service agreement, or other written document that defines a specific engagement. Where a signed document contains terms that differ from these terms, the signed document governs the work it describes.
By accessing our website, you accept these Terms of Service and agree to be bound by them. If you are using the website on behalf of an organization, you confirm that you have the authority to accept these terms on behalf of that organization, and the terms then bind both you and the organization.
If you do not agree with these terms, you should stop using the website immediately and you should not submit any information through it. Access to the website is offered only on the condition that you accept these terms in their entirety.
When you engage us for services, the acceptance of these terms is confirmed in the signed agreement for the engagement, and the agreement sets out the specific scope, deliverables, fees, and timeline that apply to that project. Nothing in these terms reduces any right you are given by mandatory law.
You may use our website only for lawful purposes and in a way that does not interfere with its operation. You agree not to attempt to gain unauthorized access to any part of the website, its servers, or the systems connected to it, and not to probe, scan, or test the security of the website without our permission.
The website is intended for use by business professionals, prospective clients, and partners. You must be at least 18 years old to submit an inquiry or to enter into an agreement with us. By submitting information through the website, you confirm that you meet this requirement.
We reserve the right to restrict or refuse access to the website at any time, for any lawful reason, without prior notice. We also reserve the right to modify, suspend, or discontinue any part of the website, temporarily or permanently, with or without notice.
Hohenstein LLC provides professional computer systems design and related services. Our service lines include systems architecture design, software and platform integration, infrastructure and cloud engineering, security and compliance, managed IT operations, and 24-7 support desk coverage for managed clients.
Every engagement begins with a clear definition of scope, and the specific services, deliverables, and conditions for a project are documented in a statement of work or service agreement. We deliver services with professional skill and care, and we assign the personnel who are best suited to the work.
Descriptions of our services on this website are intended as an overview and do not by themselves form a binding offer. A binding commitment to deliver any service arises only when a written agreement is signed by both parties. We may update our service descriptions from time to time as our capabilities evolve.
Before work begins, we prepare a statement of work that defines the objectives, the deliverables, the timeline, the fees, and the assumptions of the engagement. The statement of work also identifies what is out of scope, so both parties share the same understanding of the boundaries of the project.
Changes to scope are handled through a written change request process. If you ask for work that falls outside the original statement of work, we will prepare a change order that describes the additional work and any adjustment to fees or schedule, and the change takes effect only when both parties approve it in writing.
We rely on the information you provide to plan the work accurately. If that information changes during the project, we may need to revise the timeline or the fees, and we will tell you as soon as we become aware of the impact so there are no surprises.
You agree to provide us with accurate and complete information about your environment, your requirements, and your constraints, and to give us reasonable access to the systems, accounts, and personnel needed to perform the work. Delays caused by missing information or access are not our responsibility.
You agree to appoint a single point of contact who can make decisions during the project and who can approve milestones in a timely manner. We will share progress and seek approval through that contact, which keeps communication clear and decisions recorded.
You are responsible for obtaining and maintaining any licenses, permissions, or consents that apply to your systems and data, and you confirm that you have the right to authorize us to work with the data and environments you make available to us.
Many projects rely on third-party platforms, cloud providers, software vendors, and internet services. We will identify these dependencies in the statement of work, and we will coordinate with the vendors on your behalf where you authorize us to do so.
We are not responsible for the availability, performance, or policies of third-party services, and we do not guarantee that any third-party platform will continue to offer the features or service levels that existed at the start of a project. Where a dependency changes, we will work with you to adapt the design.
Our fee schedules and delivery commitments assume that third-party services will be available at reasonable levels. If a third-party failure interrupts the project, we will reschedule the affected work as promptly as possible and will keep you informed throughout the delay.
Fees for our services are stated in the statement of work or service agreement. Unless the agreement says otherwise, fees are payable on the schedule described in the agreement, and invoices are due within the number of days stated on the invoice.
If a payment is late, we may suspend work on the engagement until the outstanding amount is paid. We will give you reasonable notice before suspending work, and we will resume work promptly once payment is received. Late payments may be subject to interest at the rate allowed by applicable law.
Reasonable out-of-pocket expenses incurred to perform the work, such as travel, licenses, or vendor fees, are billed at cost unless the agreement states that they are included in the fee. We will itemize expenses on the invoice so you can review them.
All intellectual property we create in the course of an engagement and that is specifically paid for by you is transferred to you upon full payment of the fees for that engagement, except for pre-existing tools and materials that we bring to the project. Our pre-existing materials remain our property, but we grant you a perpetual, royalty-free license to use them in the delivered system.
The content of our website, including text, design, graphics, and code, is owned by Hohenstein LLC or its licensors and is protected by copyright and other intellectual property laws. You may not copy, reproduce, or redistribute website content without our written permission.
Nothing in these terms transfers to you any trademark, trade name, or logo of Hohenstein LLC, and you may not use our name or marks without prior written consent. You may, however, state accurately that Hohenstein LLC built or manages your systems, if that is true.
You retain full ownership of the content, data, and configurations that you provide to us or that we handle on your behalf. We process client data only for the purpose of delivering the services and as described in the applicable agreement and in our Privacy Policy.
We will not use your data for any purpose other than the services, and we will not share it with third parties except as needed to deliver the services or as required by law. Upon termination of an engagement, we will return or destroy your data as directed by the agreement, in line with our retention and deletion practices.
You represent that you have the right to provide us with the data and content that you share, and that our use of it as described in the agreement will not violate any law or the rights of any third party. We will honor reasonable requests to confirm how your data is handled.
Each party agrees to keep confidential any non-public information received from the other party in connection with an engagement, including business plans, system details, credentials, and data. Confidential information is used only to perform the engagement and is shared only with personnel who need it to do the work.
The obligation of confidentiality does not apply to information that is publicly available through no fault of the receiving party, information that is independently developed, or information that must be disclosed to comply with law. We will give you notice before any legally required disclosure, where we are permitted to do so.
Confidentiality obligations continue for the duration of the engagement and for a reasonable period afterward, and they survive the termination of any agreement. We take confidentiality seriously because our own clients trust us with their most sensitive infrastructure.
You agree not to use the website in any way that violates applicable law, infringes the rights of others, or interferes with the operation of the website. This includes not sending unsolicited messages through any contact form, not submitting false information, and not attempting to disrupt our systems.
You agree not to upload or transmit any malicious code, virus, or other harmful material through the website, and not to use automated tools to scrape or harvest content from the site without our written permission. We monitor our website for abnormal activity and we cooperate with law enforcement where appropriate.
We may terminate or suspend access to the website for any user who violates these terms. A violation of this section is also a material breach of the agreement, and it may result in termination of the engagement in accordance with these terms.
Except as expressly stated in a written agreement, our services and website are provided on an as-is and as-available basis, without warranties of any kind, whether express or implied. To the maximum extent permitted by law, we disclaim all implied warranties, including warranties of merchantability and fitness for a particular purpose.
We do not warrant that the website will be uninterrupted, error-free, or completely secure, and we do not warrant that the results of our services will be free from all defects. We work to high professional standards, but technology always carries some risk, and no warranty can eliminate it entirely.
Any warranties that we give in a signed agreement are limited to the terms stated in that agreement and do not extend beyond the remedies described there. Nothing in these terms limits warranties that cannot be excluded under applicable law.
To the maximum extent permitted by law, neither party is liable to the other for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, lost data, or costs of downtime, even if the party was advised of the possibility of such damages.
The total liability of each party for all claims arising out of or related to an engagement is limited to the total fees paid or payable under the agreement for the services that gave rise to the claim. This limitation applies regardless of the form of the claim, whether in contract, tort, or otherwise.
Nothing in these terms limits liability that cannot be limited under applicable law, including liability for fraud, for death or personal injury caused by negligence, or for willful misconduct. Each party remains liable for its own intentional wrongdoing without limitation.
You agree to indemnify and hold harmless Hohenstein LLC, its officers, employees, and agents from any claims, losses, damages, and expenses, including reasonable legal fees, arising out of your use of the website, your breach of these terms, or your violation of the rights of any third party.
Where we provide services, the indemnification covers claims arising from data or materials you provided, provided that you had the authority to provide them and that the claim does not arise from our own negligence or breach of the agreement. We will notify you promptly of any claim we believe falls under this indemnity.
We will give you the opportunity to control the defense of any claim covered by this indemnity, and you agree to cooperate with our reasonable requests in that defense. This section survives the termination of these terms and any engagement.
These terms apply from the time you first use the website and continue until they are terminated by either party. You may stop using the website at any time, and we may terminate your access to the website at any time for a lawful reason.
An engagement may be terminated by either party in accordance with the termination provisions of the signed agreement. If the agreement has no termination provision, either party may terminate the engagement upon written notice, and the terminating party is responsible for fees for work performed up to the effective date of termination.
Upon termination, each party will return or destroy the confidential information of the other party as directed, and the sections of these terms that are intended to survive, including those on confidentiality, intellectual property, indemnification, and limitation of liability, will continue to apply.
We may suspend delivery of services, in whole or in part, if you fail to make a payment when due, if you breach these terms or the applicable agreement, or if continuing the work would create a security, legal, or safety risk. We will give you reasonable notice before suspending services wherever practicable.
Suspension does not relieve you of your payment obligations for work already performed, and fees continue to accrue for recurring services during a suspension caused by your breach or non-payment. Once the cause of the suspension is resolved, we will resume services promptly.
We are not liable for any delay or failure caused by a suspension that we are entitled to make under these terms, and the timeline for the engagement may be extended by the period of the suspension.
These terms and any engagement are governed by the laws of the State of Utah, United States, without regard to its conflict of law rules. This choice of law applies to the extent permitted by applicable law.
Before any legal action, the parties will attempt in good faith to resolve the dispute through negotiation, and either party may request that the matter be discussed within thirty days of written notice. If the dispute is not resolved through negotiation, either party may pursue the remedies available under law.
Subject to mandatory law, disputes that proceed to court will be brought in the federal or state courts located in Utah, and both parties consent to the personal jurisdiction of those courts. Each party waives the right to a jury trial to the extent permitted by law, unless a signed agreement states otherwise.
These terms, together with any signed agreement, statement of work, and our Privacy Policy, constitute the entire agreement between the parties concerning the website and the services, and they supersede all prior agreements, understandings, and communications on the subject.
If any provision of these terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will continue in full force and effect. A finding that one clause is unenforceable does not invalidate the rest of the terms.
Our failure to enforce any provision of these terms does not waive our right to enforce it later. A waiver of any provision applies only to the specific instance in which it is given and does not create a continuing waiver.
We may update these Terms of Service from time to time to reflect changes in our business, our services, or the law. When we make material changes, we will update the last updated date at the top of this page and, where appropriate, notify you through the website or by email.
Your continued use of the website after a change takes effect means you accept the updated terms. For engagements that are already underway, the terms in effect at the time the agreement was signed continue to govern that engagement, unless the parties agree otherwise in writing.
We recommend that you review these terms periodically. The most recent version is always available at this address, and we will keep a clear record of the date of each update so you can see when changes were made.
If you have questions about these Terms of Service or about a current engagement, please contact us. Email us at call@hohenstein.buzz or call us at +16076024945, and a member of our team will respond during normal business hours.
You may also write to us at our registered office: Hohenstein LLC, 4520 S Wander Ln, Holladay - 84117-4525, United States (US). Please include the relevant agreement number or a short description of your question so we can respond quickly.
We aim to resolve every question fairly and promptly. These terms are administered by the developer Hohensteiny on behalf of Hohenstein LLC, and we are committed to a relationship that is transparent, professional, and built on trust.